- 01Lesson 1: Small talk with colleaguesMornings, coffee breaks and 'How was your weekend?'
- 02Lesson 2: The daily standupYesterday, today and blockers
- 03Lesson 3: Explaining your workGoals, status, progress and deadlines
- 04Lesson 4: Asking and clarifyingQuestions, repeating, checking and buying time
- 05Lesson 5: Opinions and disagreeing politelySuggest, agree, push back, decide
- 06Lesson 6: Problems, bugs and incidentsReporting, investigating, fixing and apologising
- 07Lesson 7: Meetings, calls and presentationsStart, interrupt, share your screen, wrap up
- 08Lesson 8: Feedback, one-to-ones and being humanPraise, thanks, apologies, time off and goodbyes
- 09Lesson 9: Emails and chat messagesFormal emails, quick chats and common abbreviations